Orbit VPNLast updated: 1 October 2026
14-day refund
If you paid for Orbit VPN Premium on this website, you can get a full refund of that payment within 14 days of the date you were charged. This covers your first payment and any renewal payment. You do not need to give a reason.
How to ask
We reply within 2 working days. The money goes back to the card or payment method you used. Banks usually show it within 5 to 10 working days.
What happens to your plan
When a payment is refunded, the subscription is cancelled and Premium ends straight away. Your account stays open on the free plan, and you can buy Premium again at any time.
After 14 days
Payments older than 14 days are not refunded, but you can cancel at any time from My account. You keep Premium until the end of the period you paid for and are not charged again.
If we remove a location you depend on, or close your account for a reason that is not a breach of our terms, we refund the unused part of your plan whenever that happens.
Purchases in the Android app
Plans bought in the Android app are paid through Google Play, so Google handles the refund. Request it in the Play Store under Payments and subscriptions, or at Google Play's help pages. Google's own refund rules apply.
Repeated refunds
The refund is there so you can try Premium safely. We may decline a refund for an account that has been refunded before and bought again.
Your legal rights
This policy is in addition to any rights you have under the consumer law of your country, such as a statutory right to withdraw from an online purchase. It does not reduce them.